Terms and Conditions

Contract
The Contract of Hire shall be between the Hirer and the Property owners.
Rental
Bookings from persons or groups under 21 years of age cannot be accepted.
Provisional Bookings
Upon receipt of your enquiry by email or telephone, a cottage can be provisionally booked and will be so indicated on the 'Availability' web page. This will be held for a period of seven days only. If no booking form and deposit is received within this period, the provisional booking will be cancelled (a longer period will be given for overseas bookings.
Payment
Bookings made within 4 weeks of the start of your holiday must be paid for in full and in advance of occupation of the property. For a booking made more than 4 weeks before your holiday starts we require a deposit of 50% of the cost of the rental.
Balance
Upon payment of the deposit and subject to acceptance of the booking, the applicant becomes liable for the balance of the rent 4 weeks before for the period of letting. Payment by cheque must be made at least 5 working days before occupancy otherwise cash payment must be made.
Sleeping Capacity
The maximum number of people allowed is clearly stated in the description and extra persons cannot be accommodated.
Availability
The Hiring Contract is made on the understanding that the property and its facilities as published in leaflets and on the internet will be available for the dates stated. In the unlikely event that the property is not available, through events arising out of the control of the owner, then they may be forced to cancel the booking. The Hirer will be advised of any such circumstances as early as possible, and will be refunded all monies paid in full with the Hirer having no further claim against the owner.
Occupation times
Tenancies commence after 3 pm (unless otherwise agreed), on the commencement date of the tenancy and terminate at 10.30 am on the leaving date.
Damage
All bookings are accepted on the condition that the property is left clean and tidy, and that the person who made the booking will pay for breakage and/or damage.
Access
The Property Owner or his representatives shall be allowed access to the holiday accommodation at any reasonable time during any holiday occupancy.
Pets
Pets are allowed but must be kept under strict control at all times and must not be allowed to foul the property. You should be aware that the holiday cottages are surrounded by livestock. Please bring your own pet basket or bedding and do not allow your pet on furniture or beds. Should we receive complaints from anyone regarding your animals not being controlled then we reserve the right to demand that they are put into kennels immediately or terminate your booking without refund. A pet must not be left unattended in the hired property at any time. Hirers will be liable for any damage caused by pets.
Linen
The properties are equipped with bed linen. Towels are also provided. Linen and blankets for cots are not supplied and should be brought by the visitor.
Smoking
Smoking is not allowed inside the houses.
Vehicles and Personal Belongings
Baggage and personal belongings are at the Hirer's risk at all times, and no responsibility can be accepted for loss of or damage to any vehicle or its contents or the Hirer's belongings. We recommend you purchase suitable holiday insurance.
Cancellation and Insurance
If you wish to cancel the booking for any reason, please let us know in writing as soon as possible. In this event any fees paid less the deposit will be refunded if cancelled at least 4 weeks prior to the start date of the booking. After this time no refund will be given unless the property is re-let in which case any fee paid less the deposit will be re-funded. We recommend that you include cancellation insurance in your holiday insurance.
Complaints
Any complaints should be made to either Jo or Caroline immediately so that we can investigate and take remedial action. Requests for compensation will not be considered after the holiday. We are always interested to hear of your ideas for future improvements to the property. Excess noise or other nuisance causing disturbance to other guests or neighbours are not acceptable and may result in termination of the booking.